Refund policy
Return & Refund Policy
At Trend365, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policy below.
Return Eligibility
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Returns must be requested within 7 days of delivery.
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Items must be unused, unworn, and in their original condition and packaging.
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Products showing signs of use, damage, alteration, or missing original packaging are not eligible for return.
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Certain products may be exempt from returns due to hygiene or safety reasons.
Return Process
To initiate a return, please contact our support team with your order details:
Email: hello.trend365@gmail.com
Phone: +91 8981482232
Customer Support Hours: Monday to Saturday, 11:00 AM – 6:00 PM (IST)
Our team will guide you through the return process and provide the necessary instructions.
Refund Process
Once we receive the returned item, it will undergo a careful inspection to verify its condition and eligibility.
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Approved refunds will be processed within 10 business days after successful inspection.
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Refunds will be credited to the original payment method used during the purchase.
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Depending on your bank or payment provider, it may take additional time for the refunded amount to reflect in your account.
Non-Returnable Items
The following items are not eligible for return:
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Used or damaged products
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Products returned after the 7-day return window
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Items missing original packaging or accessories
Contact Us
If you have any questions regarding returns or refunds, please reach out to us:
Email: hello.trend365@gmail.com
Phone: +91 8981482232
Availability: Monday to Saturday, 11:00 AM – 6:00 PM (IST)